Delivery Lead, Digital Analytics
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Boston / Massachusetts
Employment type
Job description

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.



We are seeking a Lead to manage a team and all facets of agile project delivery including, but not limited to, stakeholder relationships, work prioritization, sprint planning, scrum execution, team organization. You will Lead a delivery team of reporting developers, business and data analysts.

Responsibilities include:

•    Define and Drive program strategy and roadmaps for the development of digital analytics platforms and metrics
•    Work cross-functionally with digital experience, data engineering and data governance to source and identify new data 
•    Project risk assessment, implementation and reporting
•    Primary point of accountability to business sponsors and other parties for Agile execution of multiple large projects or medium to large programs that support complex enterprise or strategic corporate goals and where scope is subject to change, contains high complexity and high degree of risk, a large number of resources, and complex organizational change issues. 
•    Accountable to manage and monitor project tasks and controls during project planning and delivery activities to ensure continuous delivery of quality features within scope and budget.
•    Accountable for reporting of progress and managing quality and compliance with SDLC controls
•    Work with a high degree of autonomy and applies industry leading project and program management knowledge, skills, tools and techniques to project deliverable's, processes, communications and presentations in order to meet or exceed stakeholder needs and expectations.

Daily and monthly responsibilities - What your days and weeks will include.

  • Accountable to business sponsor(s) and management to drive delivery of quality solutions tied to clearly understood business problem(s) and benefit(s) (provides updates dates, targets, etc)
  • Develop, manage, monitor and report on all project/program tasks, activities, expectations, controls and deliverables
  • Apply, promote and contribute to Agile delivery methodologies, standards and tools
  • Interacts regularly with executives and/or key customers to provide consultation, influence, resolve complex issues and provide insight into commitments, targets and progress
  • Remain focused on big picture and prioritize competing responsibilities
  • Develops high performing project teams, setting a positive tone and leading by example
  • Proactively removes blocker/barriers enabling project team to complete objectives
  • Drive and influence decisions
  • Drive lessons learned and knowledge retention for future use
  • Acts as an Agile mentor/coach to other Scrum Masters or any Agile role

Required skills and qualifications - The qualifications that are needed for this role:

  • Bachelor’s degree in STEM field (CS, Engineering, etc.)
  • 5 years of technical management experience
  • Knowledge of SQL and use in data access and analysis
  • Understanding of BI tools like MicroStrategy or Tableau, data visualization, analytics and report development. 
  • Insurance or financial industry background
  • Project leadership experience focused on engaging others in the delivery and execution of technical solutions 
  • Authorized to work in the United States without sponsorship now or in the future

Preferred qualifications - Additional skills that make you a great fit:

  • Master's degree
  • 8 years of technical management experience
  • Knowledge of database technologies (Vertica, Redshift, etc.).
  • Knowledge of web and mobile technologies (html, javascript, http, react, angular, iOS, Android)
  • Experience with web and mobile digital analytics platforms and performance metrics (Looker, snowplow)
  • Experience managing projects in one or more of the following areas; Data Warehousing, Business Intelligence, & Digital

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

Recognized as a 2019 World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose:  We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. 

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