Worksite Implementation Consultant
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Enfield / Connecticut
Employment type
Job description

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.




Working independently on the day-to-day execution, management, prioritization and reporting of all levels of Worksite Executive product case implementations.  Researching and resolving implementation requests, and meeting deadlines according to plan. Responsible for managing, developing and maintaining detailed case implementation plans and scope, while ensuring deliverables are met on time.  Apply a proficient understanding of product and enrollment best practices and industry requirements. Provide subject matter expertise to various initiatives such as project plans, business spec development, system testing, and readiness management.

  • Works for consensus and contributes to achievement of work group goals
  • Works with guidance on small-scale team/unit projects
  • Solves problems in own specialty area
  • Makes worthwhile suggestions and improvements to existing programs, processes and procedures
  • Handles projects or work with defined scope in own discipline and typically has a short-term


Work independently on the day-to-day execution and management of enrollments associated with group case implementation, including the following:

  • Responsible for preparing case file for upload to enrollment platform and all applicable QC activities 
  • Validate licensing, commission splits and obtain current agent certificates for each enrollment
  • Maintain ownership of case throughout enrollment period, working with internal business partners to ensure successful results
  • Ensure accuracy of case level information, and provide applicable reports
  • Support external business partners as required
  • Maintain understanding of products and team/departmental strategies


  • 4 year college degree
  • Strong written and verbal communication skills
  • Problem solving, planning and organization, critical thinking and attention to detail
  • Proficient in Microsoft Office, specifically Excel and Word
  • Eligible to work in the US with out sponsorship now or in the future


  • Individual typically has 2 to 5 years related insurance experience
  • Strong systems navigation and reporting skills/experience
  • Ability to understand downstream effects for multiple processes and systems that interact together

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

Recognized as a 2019 World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose:  We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. 

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